When facing harassment, actionable intelligence can change the narrative and protect your reputation.
In today’s polarized digital environment, individuals and companies can easily find themselves targeted by online harassment and threat campaigns.
Various parties — business competitors, litigation adversaries, extremist groups, stalkers — can exploit the anonymity of the internet while building damaging narratives on mainstream and alternative social media platforms, transforming defamatory rumors and falsehoods into damaging “facts” that are cited by otherwise reputable media outlets. Should these narratives take hold, real damage can be done to a client’s reputation, and, in some cases, real-world threats of violence can follow.
Reputational Risk services include:
- Assisting a client’s efforts to counter online harassment campaigns, whether orchestrated by lone actors, organized networks, or others
- Monitoring media, social media, messaging platforms, and deep web and dark web forums and websites for adverse commentary or activity
- Conducting research to identify, profile, and assess the threat posed by adverse online actors, including those who believe they are posting anonymously
- Undertaking defensive research and privacy stress tests to identify exposures of personal information and other weaknesses in a client’s online profile that can be exploited by malefactors
- Engaging with social media platform operators to initiate the removal of posts that violate a given platform’s terms of service
- Working with libel counsel to launch or coordinate work on defamation or other civil actions
- Collecting and preserving evidence and preparing referrals to law enforcement entities to support the prosecution of wrongdoers
- Coordinating with public relations and communications firms to develop and deploy media campaigns to counter adverse or false narratives
- Conducting internal investigations to identify hostile insiders and intentional or unintentional leaks of sensitive data
- Engaging with client security teams to assess physical security conditions and recommend countermeasures to harden a subject’s security profile
